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Switched my plan from Photoshop to Adobe CC Student, waiting verification instructions.

New Here ,
Jul 23, 2021 Jul 23, 2021

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Hello! I recently switched my personal Photoshop plan to a Student CC plan, It didn't have a page for me to verify that I was a student. Any idea if I'll get an email with some sort of link to upload my student eligibility documents, I don't want any charges to incur if I never got the chance to verify.

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Account management, Billing

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correct answers 2 Correct answers

Adobe Community Professional , Jul 23, 2021 Jul 23, 2021
-FAQ https://helpx.adobe.com/x-productkb/policy-pricing/education-faq.html or Be sure to remain signed in with your Adobe ID before accessing the link Do be aware that Adobe's staffing is impacted by the virus, so wait times are long -make sure that your browser does NOT block ads, scripts, or pop-ups -you must also allow 'cookies' in your web browser for the link to work This link will go directly to the chat option Type "Agent" in the chat box to bypass the chatbot and be connected to a person...

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Adobe Community Professional , Jul 25, 2021 Jul 25, 2021
Please confirm your subscription is what you think it is by logging-in below. If additional information is required from you, it will be requested there. https://account.adobe.com/plan

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Adobe Community Professional ,
Jul 23, 2021 Jul 23, 2021

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-FAQ https://helpx.adobe.com/x-productkb/policy-pricing/education-faq.html

or

Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or https://helpx.adobe.com/contact/phone.html
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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Adobe Community Professional ,
Jul 25, 2021 Jul 25, 2021

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Please confirm your subscription is what you think it is by logging-in below. If additional information is required from you, it will be requested there.

https://account.adobe.com/plan

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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