Switching to the Creative Cloud All Apps plan that has the student discount?

New Here ,
Jan 12, 2022 Jan 12, 2022

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So I want to change my current Illustrator plan to the Creative Cloud All Apps plan; when I go to "Manage Plan" and then "Change Your Plan", I see the option for that plan at $39.99.

22-1-12adobe39.png

I'm a student, though, and the version of the Creative Cloud plan that's $19.99 (student discount) is on a different page, and it looks like if I pick that, I'll be paying for that and my Illustrator plan.

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How do I change my Illustrator plan to the Creative Cloud All Apps plan that's $19.99 without paying extra? I'm kind of on a time crunch, too; this is for a college course I may or may not get into next week. 😅

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Adobe Community Professional ,
Jan 12, 2022 Jan 12, 2022

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Manage your cloud plan https://helpx.adobe.com/manage-account.html (including changing)

OR

Cancel your current plan https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-READ THIS https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html#cancel
-do be aware that cancelling early means paying 1/2 of the remaining subscription time as a fee
--this is cancelling AFTER the trial converts to paid and BEFORE the end of the subscription
-or have Adobe support cancel/change your subscription using the "autoOpen" Chat link below

 

This space is provided by Adobe, but it is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link
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-you MUST make sure that your browser does NOT block ads, scripts, or pop-ups
-you MUST also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or https://helpx.adobe.com/contact/phone.html
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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Adobe Employee ,
Jan 12, 2022 Jan 12, 2022

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Emily, for any questions about membership and available offers, please begin a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen to speak with a member of our support team directly. 

 

Before contacting us, you may want to double-check what type of Creative Cloud membership your educational institution offers. For example, they may be providing membership through one of their managed e-mail addresses at a discounted rate.

 

Please also see https://helpx.adobe.com/x-productkb/policy-pricing/student-teacher-edition-program.html, which discusses the process of purchasing an educational version of Creative Cloud through Adobe directly. In addition, you can use this process to obtain a Creative Cloud Education membership for your current account/e-mail address, Emily.

 

For additional information, please see the following:
Change your Adobe plan - https://helpx.adobe.com/manage-account/using/change-plan.html

Cancel Adobe trial or subscription - https://helpx.adobe.com/manage-account/using/cancel-subscription.html

 

If you have any additional questions, please do not hesitate to begin a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. If the chat window is non-responsive or does not open, then use a different device to contact us. The current computer, browser, device could be actively blocking you from establishing a chat session if you cannot reach anyone at https://helpx.adobe.com/contact.html?rghtup=autoOpen.

 

 

 

 

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New Here ,
Jan 12, 2022 Jan 12, 2022

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Sorry!! 😅

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