take the plan after cancelling it

New Here ,
Jun 16, 2022 Jun 16, 2022

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I've cancelled my plan but then I decide to taek it back but I couldn't do that , could you please tell me how to do it ?

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Adobe Community Professional ,
Jun 16, 2022 Jun 16, 2022

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You have to resubscribe. If you deleted the account you created when you initially subscribed, you'll have to use a different email address.

 

This is a public forum, not Adobe support. Users, including the Adobe Community Professionals, can't provide support for account, subscription, billing, download, or product activation issues. Support for those issues requires an Adobe employee.

Adobe provides support through the Chat function on the contact page or through a phone call. There is no email support.

CHAT: Click the following to contact Adobe customer support staff for help:

https://helpx.adobe.com/contact/support.html

You must be signed in with your Adobe ID and allow cookies in your web browser for this to work. Disable any ad, pop-up, or script blockers.

This is the link to the US website. If you are not in the US, the site should redirect to the page appropriate to the region associated with your ID.

Click the chat icon at the bottom right of the page to open a chat session.
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If that doesn't work, try this link, which opens a chat window directly:

https://helpx.adobe.com/contact.html?rghtup=autoOpen


PHONE: You can also search this page for a regionally appropriate phone number for customer support.

https://helpx.adobe.com/contact/phone.html

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Adobe Community Professional ,
Jun 16, 2022 Jun 16, 2022

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You can't take back a cancelled plan.  Once it's cancelled, it's gone forever. 

Re-subscribe to a new plan under a different email.

https://www.adobe.com/creativecloud/plans.html

 

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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