Tarif etudiant non reconduit

[Léa5EAC]

Bonjour,

Je n'arrive pas à joindre le service commercial et ADOBE m'a augmenté mon offre étudiant de 19 euros à 29 euros.

Pourtant il n'y a pas de limite de durée. D'ailleurs le Prix est bien indiqué sur la page comme étant un prix / an et pas un prix pour un an.

Comment peux-t-on joindre le service client ?

[Ged_Traynor]

Moving thread to the Account, Payment, & Plan forum from Using the Community

[Manan Joshi]

The special pricing is applicable only for the first year and then it increases, this is mentioned clearly on the plan page. See the following link and screenshot

https://www.adobe.com/lu_en/creativecloud/plans.html?plan=edu&promoid=KTROQ

If you want to contact support, login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y

-Manan