Technical Communications Suite serial number

New Here ,
Dec 27, 2021 Dec 27, 2021

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I just purchased a year-long subscription to the Technical Communications Suite.  The Adobe Acrobat installation requires a serial number but there is none in my account.  The subscription does not even show in my account.  How do I get the serial number?

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Adobe Community Professional ,
Dec 27, 2021 Dec 27, 2021

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This space is provided by Adobe, but it is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-you MUST make sure that your browser does NOT block ads, scripts, or pop-ups
-you MUST also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or https://helpx.adobe.com/contact/phone.html
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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LEGEND ,
Dec 28, 2021 Dec 28, 2021

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Acrobat comes in a subscription version and serial number version, entirely separate. Maybe you've installed the wrong one (or it was previously installed)?

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