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Tengan cuidado

New Here ,
Sep 16, 2024 Sep 16, 2024

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Me faltaba dinero en la tarjeta de crédito y cuando verifiqué el historial de la tarjeta me di cuenta que Adobe ha estado cargando dinero de mi cuenta. Ayer lo hicieron, intenté comtactar soporte y no pude y hoy cuanso volví a mirar me di cuenta que habian cargado 100$ que en mi país es un montón de dinero y lo peor es que no sé de que se debe. 

Necesito solicitar el reembolso de mi dinero y los Agentes de servicio no sé donde se metieron. 

 

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Community Expert ,
Sep 16, 2024 Sep 16, 2024

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there are 2 ways to contact adobe support; chat and twitter (now x):

chat:
if you have or want to purchase a subscription, use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

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Community Expert ,
Sep 16, 2024 Sep 16, 2024

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What do you see for your account at https://account.adobe.com/

 

If you do not have a subscription, and only one email address, call the fraud number for your credit card

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