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Tenia contratado 2 aplicaciones. He contratado el plan que incluye a todas y ahora pago los 3 planes

New Here ,
Sep 11, 2020 Sep 11, 2020

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Hola,

tenia constratado Dreamweaver, Photoshop e Illustrator y pagaba 49,97 asi que contraté el plan que incluye a todas las aplicaciones y ahora estoy pagando las 2 primeras mas el pack de todas las aplicaciones.

Necesito dar de baja Photoshop e Illustrator dado que los estoy pagando dos veces.

 

Gracias

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Account management, Billing

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correct answers 1 Correct answer

Adobe Community Professional , Sep 11, 2020 Sep 11, 2020
For refund rules, refer the following link. https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html Look at the following link for information on how to cancel your subscription. https://helpx.adobe.com/manage-account/using/cancel-subscription.html If the information does not help, then you need to contact support. Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled. https://helpx.adobe.com/contact.html...

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Adobe Community Professional ,
Sep 11, 2020 Sep 11, 2020

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For refund rules, refer the following link.
https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html
Look at the following link for information on how to cancel your subscription.
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
If the information does not help, then you need to contact support.
Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html
Click on the chat icon on the bottom right, and type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

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