Termination fees?

New Here ,
Nov 07, 2021 Nov 07, 2021

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The monthly and yearly subscription plans have an early termination fee but don't specify the amount (naturally).   What's the fee?

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Adobe Community Professional ,
Nov 07, 2021 Nov 07, 2021

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[Moderator moved from Dreamweaver to Account, Payment & Plans.]

From the time you join Creative Cloud, you have 14 days to cancel without a fee.  Thereafter, there is a 50% early cancellation fee for Annual subscription members.  So if 6 months of service remain on your contract, the cancellation fee is 3 months of payments.

 

There is a costlier month-to-month option for people who don't want to commit to 1 year of service at a guaranteed price.  That rate is subject to increases but you may cancel anytime without penalty.  

 

Subscription & Cancellation Terms:
https://www.adobe.com/legal/subscription-terms.html

 

===============
How do I Cancel my Subscription?
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
===============

CONTACT ADOBE SUPPORT:
===============
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Adobe Community Professional ,
Nov 07, 2021 Nov 07, 2021

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See screenshot:

https://www.adobe.com/creativecloud/plans.html

 

image.png

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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