The cancelation charges are a shame on Adobe. Start a charity link .. at least it will be a graceful

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Sep 14, 2021 Sep 14, 2021

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The cancelation charges are a shame on Adobe. Start a charity link .. at least it will be a graceful way of asking for money

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Adobe Community Professional ,
Sep 14, 2021 Sep 14, 2021

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When you 'click to agree' to the subscription terms while buying a subscription, that means that you really do need to read BEFORE you enter your credit card number to buy a subscription... See this page for more information, including a highlited section from the subscription page https://community.adobe.com/t5/account-payment-plan/cancellation/m-p/12153645
-Purchasing FAQ https://community.adobe.com/t5/Get-Started/Purchasing-FAQ-How-do-I-purchase-a-Creative-Cloud-members...

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Guest
Sep 14, 2021 Sep 14, 2021

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Sure one should read the T&C.
One advise for you as well..when you show any plan to customer.. don’t just
mention amount/month as the plan..mention the full thing

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Adobe Community Professional ,
Sep 14, 2021 Sep 14, 2021

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new billing page info.png

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Adobe Community Professional ,
Sep 14, 2021 Sep 14, 2021

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Charity has nothing to do with this.  Being a responsible, well-informed consumer begins and ends with you.  I never give payment details to anyone without first fully understanding what I'm agreeing to.  If the concept is too hard grasp, ask a parent, teacher or adult friend to help you.


How do I Cancel my Subscription?
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
===============
Subscription & Cancellation Terms:
https://www.adobe.com/legal/subscription-terms.html

CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Guest
Sep 14, 2021 Sep 14, 2021

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Hi
I’m sure you have all the time in the world to read through what Adobe has
to say!! Not all are as lucky
Maybe Adobe should highlight such conditions at the top of the plan rather
that hide somewhere in between line in the agreement

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Adobe Community Professional ,
Sep 15, 2021 Sep 15, 2021

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Did you even bother to look at the screen that LinSims posted?

 

Right next to AGREE AND SUBSCRIBE is not hidden at all

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