There is no "Manage Plan" button on my account

[Adam266211594rdq]

Hi, I'm looking to cancel my plan before it automatically renews (at a much higher price, too).  However I don't have any "Manage Plan" button/link ANYWHERE on my account.  Have tried several different browsers, tried iOS, desktop, etc.  The Manage Plan link just will not appear where it's supposed to, or anywhere else.  Can anyone help?  Really need to cancel asap!

[kglad]

use a browser that allows popups and cookies and contact adobe support by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human

p.s you can also use phone (but chat is usually quicker), https://helpx.adobe.com/contact/phone.html

p.p.s. you can also use twitter to tweet @AdobeCare

p.p.p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-com...

[Adam266211594rdq]

I can't use the virtual assistant as I use a university email address for my Adobe account and it says I don't have the admin privileges to access virtual assistant

[kglad]

if you're plan is managed by your school, contact the schools plan administrator.

[Adam266211594rdq]

it's not managed by school, i just signed up using a student discount

[kglad]

then you can manage your plan.  on the overview tab at https://account.adobe.com

is the manage plan button

if you don't see that, what are you trying to do?