They took my money! (CCE managed plan)

[Quoog]

I bought the creative cloud and I didnt get any of the stuff they promised (abode animate, premiere pro, photoshop) I contacted support and they just ended my support chat! Give me my money back!

[kglad]

no one here can refund your money.

we can help you cancel your subscription or install and use the subscribed apps.  which do you want?

[John T Smith]

Log-in to your Adobe account and click this link https://account.adobe.com/plans to verify your purchase

Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Help Center https://helpx.adobe.com/support.html is a good place to start
Be sure to remain signed in with your Adobe ID before accessing the link below
Do be aware that Adobe's staffing is impacted by the Covid virus, so wait times are long
.
You MUST make sure that your browser does NOT block ads, scripts, or pop-ups
You MUST also allow 'cookies' in your web browser for the link to work
.
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or by telephone https://helpx.adobe.com/contact/phone.html
- or Twitter tweet @AdobeCare
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

[Peru Bob]

Does your computer meet the minimum requirements for those apps?

They won't show if it doesn't.

[Kevin Stohlmeyer]

Hi @Quoog if you are on a CCE managed plan - who is your Administrator? They would need to deploy the software.