to pay? for what?

[by5EA7]

Why do I need to pay? I did not buy anything

[Just Shoot Me · Accepted solution]

I moved your post over from the poorly named "Using the Community" forum, which is for getting help using this forum system, to a better forum.


I hope this helps. Best of luck to you.

Not sure why you posted this.

This forum system is not a direct link to Adobe support.
We are just users like you and can't help with account questions.
You need to contact Adobe directly through the Chat system at the link below.

https://helpx.adobe.com/contact/support.html

Select the chat icon at the bottom right of the page to open a chat session.
Type in AGENT into the chat window to connect directly to a person rather than the AI System.


Best of Luck

[John T Smith]

First, Log-in to your account and click this link https://account.adobe.com/products

If you signed up for a trial, and did not cancel in time, you now have a subscription

If you are sure you did not do that, someone else is using your credit card

[Kamilla25998552goz0]

I wonder way I had to pay for two bills from Adobe Stock? I have a account?

[kglad]

@Kamilla25998552goz0 

contact adobe support and ask.  there are 2 ways to contact adobe; chat and twitter:

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-com...