Transferring CC license

[Tomasz5EA0]

Hi!

I have a problem with licenses. At first I bought it without Admin Console, as a normal customer by creating account with my e-mail (xxx@yyy.com) and everything is fine - I can use Audition and Photoshop normally.

But I also have a Admin Console account, also connected with the same e-mail address (xxx@yyy.com) and I cannot move the license for Audition/Photoshop from this account to other users, I can do it only with the Premiere Pro license I bought using the Admin Console.

What should I do to have all the licenses in one place, Admin Console?

Best regards

[John T Smith]

Are you asking about a Team or Enterprise account?

[Tomasz5EA0]

Um... How can I check which type is it?

[John T Smith]

Log-in to your Adobe account and click this link https://account.adobe.com/products

A "regular" account may not be moved to other users

If you are the ADMINISTRATOR of a Team/Enterprise account you may assign one of your many accounts to a user

[Tomasz5EA0]

Okay, I get it. Let me clarify:

- Admin account with only one product license available to be signed to

- Regular account with two licenses which cannot be signed to others, because they were bought directly for this account

You can see in the attachment that I have a selection of the accounts. The "Adobe ID" account is administrator.

Maybe I should use this https://helpx.adobe.com/x-productkb/policy-pricing/transfer-product-license.html form to have all licenses in one place - Administrator account and then assign them to concrete users?

[Test Screen Name]

Regular licenses (not team, not enterprise) cannot be transferred at all. They belong to an individual, even if paid for by their employer; nobody except the person has any rights over the account, and the password must not be divulged to anyone (not even employer).