I took the creative cloud 7-day trial. When tried to cancel it before the 7-day mark, I didnt find the option so I deleted the account instead, thinking it would cancel the subscription. But I am now being charged for subscription. When I reactivated the accout using the same email ID, there seems to be no subscription. Is there any other way to cancel the subscription?
Sorry, nobody here can help with an account or payment problem This is a public forum, you need the link to Adobe support, not other users Be sure to remain signed in with your Adobe ID before accessing the link Do be aware that Adobe's staffing is impacted by the virus, so wait times are long -make sure that your browser does NOT block ads, scripts, or pop-ups -you must also allow 'cookies' in your web browser for the link to work This link will go directly to the chat option Type "Agent" in the chat box to bypass the chatbot and be connected to a person -Meaning type in the word Agent without the quote " " marks https://helpx.adobe.com/contact.html?rghtup=autoOpen - or https://helpx.adobe.com/contact/phone.html . Also: beware of answering anyone who sends you a private message -click for more information about scammers https://tinyurl.com/10791730
2
Replies
AdChoices