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Trial Period is the worst "hopefully they forget to cancel" scam

New Here ,
Feb 15, 2021 Feb 15, 2021

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I used the trial period because I needed to edit the one pdf I would probably ever need to. I was editing it over the course of the work week and after finishing I forgot to cancel within the week. I thought it was no big deal I will take a $15 hit for the month subsciption but no. If I want to cancel I have to pay an additional $30 because it is a year contract. GFY adobe, this isn't a gym membership.

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Account management, Billing

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correct answers 1 Correct answer

Adobe Community Professional , Feb 15, 2021 Feb 15, 2021
For the last few months, Adobe has provided information on cancellation fees and the date by which you need to cancel on the trial page. 

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Adobe Community Professional ,
Feb 15, 2021 Feb 15, 2021

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Sorry, but when you 'click to agree' to the subscription terms while buying a subscription, that means that you really do need to read BEFORE you buy a subscription... https://www.adobe.com/legal/subscription-terms.html

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New Here ,
Feb 15, 2021 Feb 15, 2021

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It isn't a mystery why there are so many related conversations. Subscriptions for software should NEVER use this structure. I am not saying they hid information or did anything illegal. I am just saying they are scum for structuring it that way. 

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Adobe Community Professional ,
Feb 15, 2021 Feb 15, 2021

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For the last few months, Adobe has provided information on cancellation fees and the date by which you need to cancel on the trial page. 

new billing page info.png

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