Tried to change plans _ However I am now paying for both

New Here ,
Jun 25, 2022 Jun 25, 2022

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Hi All,

 

I tried to change from the photo to creative plan..I thought I had it all sorted, but now I am paying for both!

When I cancel the photo plan, Adobe tries to charge me $80. It is frustrating that I now have to deal with both plans. 

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Adobe Community Professional ,
Jun 26, 2022 Jun 26, 2022

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Moving thread to the Account, Payment, & Plan forum from Using the Community

 

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Adobe Community Professional ,
Jun 26, 2022 Jun 26, 2022

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Please go to Adobe Customer Service (make sure to sign in to your Adobe account first and allow popups on your browser):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

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