troubles with expand the subscriptions

New Here ,
Apr 08, 2022 Apr 08, 2022

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Hello! I have an annual subscription to Photoshop, but the payment gives an error. Tell me pls where to contact to resume access to the subscription. 

Thank you in advance for your help

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Adobe Community Professional ,
Apr 08, 2022 Apr 08, 2022

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Moved from Using the Community forum.

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Adobe Community Professional ,
Apr 08, 2022 Apr 08, 2022

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Please go to Adobe Customer Service (make sure to sign in to your Adobe account first and allow popups on your browser):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

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