• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

Trying to Re-Install Adobe 2020 - Need Product Key

New Here ,
Aug 20, 2022 Aug 20, 2022

Copy link to clipboard

Copied

I purchased the downloadable Adobe Acrobat Pro 2020 Student Teacher Edition on 19 February 2022 from Amazon.  My laptop stopped working so I purchased a new computer.  I transferred the program but when re-installing, it's asking for the product key which, I do not have.  How can I get the product key so that I can finish installing especially, before classes start back up next week?

Views

61

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 20, 2022 Aug 20, 2022

Copy link to clipboard

Copied

Why did you not keep track of the serial number by putting it in a PAPER file folder in your desk?

 

Lost information https://community.adobe.com/t5/Premiere-Pro/Find-serial-number-without-Adpbe-ID/td-p/7769446
- Also https://helpx.adobe.com/download-install/kb/find-serial-number.html
- when you find your serial number(s) write them down and put in a desk drawer
- AND/OR put your information in a text file and copy that file to a USB flash drive

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Aug 20, 2022 Aug 20, 2022

Copy link to clipboard

Copied

It's a pity, because that's what you paid for, and without it you have nothing. You clearly had it when you first paid for it. But did you register it, it should be on your account if so?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 21, 2022 Aug 21, 2022

Copy link to clipboard

Copied

MOVED TO THE ACCOUNT, PAYMENT, & PLAN DISCUSSIONS

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 21, 2022 Aug 21, 2022

Copy link to clipboard

Copied

LATEST

you need that serial number (6 groups of 4 numbers).  there is no work-around.

 

here are the ways to find/recover an adobe serial number.

 

1. search purchased materials: https://helpx.adobe.com/download-install/kb/find-serial-number.html

 

2. you can check your account (if you purchased from or registered with adobe AND you remember the adobe id used to purchase/register), https://accounts.adobe.com

 

3. if your adobe program is installed on another computer you can recover its serial number from that computer,

(win:) http://www.belarc.com/free_download.html

(mac:) https://mac-product-key-finder.com/

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines