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I have Lightroom and my wife upgraded to the Creative Cloud suite under her email. I tried to cancel my Lightroom and there is a cancellation fee. Trying to avoid the fee since we upgraded. Should have done this upgrade from my account. Since she upgraded last week, can she cancel and we upgrade my account?
ok, don't listen. contact adobe support and tell them what you're doing and what you want to do.
We're chiming in to see if you got the desired response from our support team. We can not check your wife's account details since you have posted this discussion thread using your email address.
Let us know if you still need help. Do not share the email address or any other personal info here as this is a public forum.
Regards,
Shivangi
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sharing a subscription (even with a spouse) is a violation of your adobe license. you should leave well enough alone or proceed carefully lest you both forfeit use if adobe apps.
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What are you talking about. I paid for Lightroom under my email and she paid full price for the Creative Cloud suite. We live in the same house, she is my spouse. You don't need 2 accounts,
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Each person is required to have their own account
http://www.adobe.com/legal/licenses-terms.html
-you may use on ONE computer at a time, and you may NOT share your subscription
If you share and Adobe does an audit and catches you, you could be blocked and not have any account
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ok, don't listen. contact adobe support and tell them what you're doing and what you want to do.
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We're chiming in to see if you got the desired response from our support team. We can not check your wife's account details since you have posted this discussion thread using your email address.
Let us know if you still need help. Do not share the email address or any other personal info here as this is a public forum.
Regards,
Shivangi