Unable to access my Adobe acct

Guest
Jan 24, 2022 Jan 24, 2022

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I have been trying to log onto my acct and its gone.. I have made no changes to my plan which I have had for a number of years and accoring to Adobe, as I have no active plan, I am unable to talk to the team.

 

Can anyone suggest a route where I can actually talk to Adobe as the the user page is taking me around in useless circles. Any help very much appreciated... 

 

J

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Adobe Community Professional ,
Jan 24, 2022 Jan 24, 2022

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Try calling them. Searching this page will give you a regionally appropriate phone number for customer support.

https://helpx.adobe.com/contact/phone.html

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Guest
Jan 24, 2022 Jan 24, 2022

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Thanks for your email.

appreciated.

J

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Adobe Community Professional ,
Jan 24, 2022 Jan 24, 2022

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There is no e-mail. But your Adobe ID is indeed an e-mail address. If you are like me, you have multiple e-mail addresses, but only one for doing busines. Try that first.

ABAMBO | Hard- and Software Engineer | Photographer

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Guest
Jan 26, 2022 Jan 26, 2022

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Many thanks,

I think that could be the issue although I only recall setting up one acct.

J

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Adobe Community Professional ,
Jan 24, 2022 Jan 24, 2022

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You may also be able to contact them on Facebook.

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