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Unable to pay

New Here ,
Mar 09, 2022 Mar 09, 2022

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Добрый день, Давид,

 

меня зовут Лена, я живу в Санкт-петербурге и в данный момент не могу оплатить продолжение использования программы Lightroom и Photoshop. Поскажите, пожалуйста, можно ли что-то сделать, для моей дальнейшей работы в этих программах? Для меня это важно.

 

Спасибо!

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Community Expert ,
Mar 22, 2022 Mar 22, 2022

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LATEST

you can cancel your subscription (with a penalty if you're outside the trial period), but you won't be able to continue to use the subscription programs.

 

check https://helpx.adobe.com/manage-account/using/cancel-subscription.html
p.s. if you're cancelling an annual plan early, there's a penalty (=1/2 the cost of the remaining months).

if the above link doesn't help you cancel, using a browser that allows popups and cookies, contact adobe support by clicking here, https://helpx.adobe.com/contact.html

click contact us (= cryptic icon in the lower right)
in the chat field, type AGENT
be patient, it can take quite a while to reach a human

 

 

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