Copy link to clipboard
Copied
I want to cancel a plan but whenever I try to login I am getting a blank screen.
Copy link to clipboard
Copied
Copy link to clipboard
Copied
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or https://helpx.adobe.com/contact/phone.html
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730
Copy link to clipboard
Copied
Try with a different device and a modern browser like Chrome or Firefox that accepts cookies and does not have any script blockers.
Failing that, pick up the phone M-F during normal business hours.
https://helpx.adobe.com/contact/phone.html