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Unauthorized access codes

New Here ,
Sep 25, 2020 Sep 25, 2020

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I've been receiving multiple text and email access codes from Adobe.....over 10 to 30 a day.  I contacted Adobe customer support and was told they were aware of the problem and "were on top of it".  That was 3 days ago and I'm still receiving the codes. 

 

  • I just changed my password. 
  • Is Adobe really aware of  this and if so, what are they doing about it?
  • Is there anything else to be done?
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Account management

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Community Expert ,
Sep 25, 2020 Sep 25, 2020

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these are user-to-user forums.  to contact adobe, use chat again.

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New Here ,
Sep 25, 2020 Sep 25, 2020

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"these are user-to-user forums." I realize that. I posted here to see if any other users were experiencing the problem and, if so, what had been done to remedy it. 

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New Here ,
Sep 25, 2020 Sep 25, 2020

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I have the same problem. support said it was fixing it. for now I just ignore messages with codes

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