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Hello, just want to ask. i recieved an sms that i made a purchase of 59.64 uae dirhams from adobe.com, dublin. which i dont made. i have a subscription of photography plan which cost 37 uae dirhams and automatically deducts every 9th of the month. can somebody please help. thank you
Moved from Using the Community (which is about the forums) to a better forum... Mod
To find a forum for your program please start at https://community.adobe.com/
Sorry to hear that you are facing trouble. Unfortunately, you won't find the help you need at these forums. These are peer to peer forums, with no one here having access to your account information. You need to contact support.
Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
Click on the chat icon on the bottom right, and type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
There are two possibilities here, and you can start by checking your Account Plan page to see what you are officially subscribed to.
Go to the URL: account.adobe.com, then click Plans and check either Order History or Billing History.
Order History will tell you if an additional subscription has been added to your account.
Billing History will list all payments made by you.
Your two possibilities are:
Then it sounds like your credit card has been compromised. I wish you luck with your bank/credit card issuer.