This space is provided by Adobe, but it is not Adobe support Sorry, nobody here can help with an account or payment problem This is a public forum, you need the link to Adobe support, not other users Be sure to remain signed in with your Adobe ID before accessing the link Do be aware that Adobe's staffing is impacted by the virus, so wait times are long -you MUST make sure that your browser does NOT block ads, scripts, or pop-ups -you MUST also allow 'cookies' in your web browser for the link to work This link will go directly to the chat option Type "Agent" in the chat box to bypass the chatbot and be connected to a person -Meaning type in the word Agent without the quote " " marks https://helpx.adobe.com/contact.html?rghtup=autoOpen - or https://helpx.adobe.com/contact/phone.html . Adobe does NOT do support by email, so beware of answering anyone who sends you a private message -click for more information about scammers https://tinyurl.com/10791730
We appreciate you writing in. I checked the account details associated with the email address you're logged in with in the Adobe Community. I can see that subscribed for a Adobe application on April 7, 2022 and cancelled it today. You have been charged because the 7 day trialexceeded by a day. Ideally, you should get refund if the subscription tenure is less than 14 days. If you're still receiving any payment related email from Adobe, I would advice you to contact our support team (as the expert mentioned above).