• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
3

Unlink Google from Adobe Login

Guest
Dec 12, 2019 Dec 12, 2019

Copy link to clipboard

Copied

Hi all, apologies if this has been answered before, I wasn't able to find a solution. Every time I sign into Adobe I get a "You've previously signed into Google" message, and I have no choice but to sign in with Google before accessing my Adobe account. I'd love to see if there's a way to remove this link and revert back to the traditional Adobe login and password route.

Things I've tried:

* Deleting browser caches, history, and even removing access from Adobe straight from my Google security settings (in "apps with access to your account.")

* Removing the "opm.db" file from Application Support, as I saw that helped some people with similar issues.

* Contacting Adobe chat, they said they unlinked the accounts but the Google message still shows up.

Any advice would be appreciated, thanks in advance for your time!

TOPICS
Account management

Views

16.5K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , May 15, 2020 May 15, 2020

Use a device/browser that does not have script blockers. 

Please log-in to your account below to manage your passwords and connected accounts (Facebook, Google, etc...)
https://account.adobe.com/security

https://account.adobe.com/connected-accounts

If you still need help, scroll down to Support on the same page and click on Contact Adobe.

 

Votes

Translate

Translate
New Here ,
May 15, 2020 May 15, 2020

Copy link to clipboard

Copied

Were you ever able to find a solution to this?  We are having the same issue.

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 15, 2020 May 15, 2020

Copy link to clipboard

Copied

Use a device/browser that does not have script blockers. 

Please log-in to your account below to manage your passwords and connected accounts (Facebook, Google, etc...)
https://account.adobe.com/security

https://account.adobe.com/connected-accounts

If you still need help, scroll down to Support on the same page and click on Contact Adobe.

 

Nancy O'Shea— Product User, Community Expert & Moderator

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 16, 2022 Nov 16, 2022

Copy link to clipboard

Copied

LATEST

Go to Google account settings:

Security -> manage apps settings -> Adobe-> Remove access.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines