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I got an unrequested verification code, and the email said to contact Adobe if I hadn't requested it. The link did not provide a way to contact but dropped me on a helpdesk landing page which had various links to help articles, forums etc. Any attempt to find a way to actually contact them just got me stuck in a loop where I was directed back to that page. There are no obvious bug reporting contact details on the web pages either.
So I've decided to just post here in the hopes that someone who can fix the website or the email will see it, and that if there is a serious problem with getting unrequested verification codes someone will let me know. I've reset my account password and put on 2 step verification etc.
i'm not sure why you would need to contact adobe but if someone's trying to log into your account and you had two step verification that uses your email address, you should take the steps you already took: change your password (to use letters, numbers, upper and lower case and a non-alphanumeric symbol) and continue to use 2fa.
if you wanted to contact adobe (and i'm not sure what they would or could do about this), using a browser that allows popups and cookies, contact adobe support during
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i'm not sure why you would need to contact adobe but if someone's trying to log into your account and you had two step verification that uses your email address, you should take the steps you already took: change your password (to use letters, numbers, upper and lower case and a non-alphanumeric symbol) and continue to use 2fa.
if you wanted to contact adobe (and i'm not sure what they would or could do about this), using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here, https://helpx.adobe.com/contact.html
click contact us (in the lower right)
in the chat field, type BILLING AGENT
be patient, it can take quite a while to reach a human
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"If you are adobe"
We ACPs are not Adobe employees.
I would suggest that any time you get an email (whether it be from Adobe or any other place) like that, that you do not click on links in the email in case it is a phishing attempt. Always go directly to the company site by typing the company address into the address bar of your browser and make sure it is a secure site before clicking on anything.
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i agree. no one reputable should have a link in an email.
they should enter the url so it has to be copied and pasted thereby making the domain obvious.