unsubscribe

New Here ,
Mar 20, 2022 Mar 20, 2022

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How to unsubscribe to my plan because there is no money due to the war in my city. I am from Mariupol.

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Adobe Community Professional ,
Mar 20, 2022 Mar 20, 2022

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This space is provided by Adobe, but it is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-you MUST make sure that your browser does NOT block ads, scripts, or pop-ups
-you MUST also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or https://helpx.adobe.com/contact/phone.html
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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Adobe Community Professional ,
Mar 21, 2022 Mar 21, 2022

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Gosh, we are thinking of you in Mariupol. Please stay safe!

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Adobe Community Professional ,
Mar 22, 2022 Mar 22, 2022

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Deeply saddened to hear about the difficult situation there.  

Please stay safe ! 

 

Since you wish to Cancel one license from your Creative Cloud Teams Subscription, please  refer to the following help article : https://helpx.adobe.com/in/manage-account/using/cancel-subscription.html 

 

You may as well contact Adobe Cancellation Team by clicking on : https://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI

Hope this helps. 

 

Thank you.

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