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Upgrade from Lr(1TB) to Ps/Lr (1TB) during trial period

New Here ,
Oct 22, 2021 Oct 22, 2021

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Hi.

I purchased the $9.99/mo (Annuall plan, paid monthly) for Lr. I'm realizing I also need Ps. I do not want to pay the $19.99 for Ps (1TB). If I were to do that, I would be paying about $30/month total. I'm hoping to upgrade from my $9.99/mo Lr plan to the $19.99 Lr/Ps (1TB total) plan.

 

How do I do that?

 

I thought it came with a 7 day trial but now I'm not seeing it online. Am I mistaken?

 

Thanks.

Jenny

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Account management , Billing

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correct answers 1 Correct answer

Community Expert , Oct 23, 2021 Oct 23, 2021

Try the instructions given at the following link to change your plans

https://helpx.adobe.com/manage-account/using/change-plan.html

If you still face issues then please contact support. Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the f

...

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Community Expert ,
Oct 23, 2021 Oct 23, 2021

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Try the instructions given at the following link to change your plans

https://helpx.adobe.com/manage-account/using/change-plan.html

If you still face issues then please contact support. Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

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New Here ,
Oct 23, 2021 Oct 23, 2021

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Thanks so much for the advice! Greatly appreciated. 

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