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Upgrade to Creative Cloud Student edition

New Here ,
Jan 06, 2020 Jan 06, 2020

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I have an account with the premiere pro editing software. I'm trying to upgrade to the creative cloud student and teacher but it does not allow for that option. How can i get all the benefits from the creative cloud for being a student?

 

Thanks

Manny

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Account management, Creative Cloud

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correct answers 1 Correct answer

Adobe Community Professional , Jan 06, 2020 Jan 06, 2020
You have to cancel your current plan before you can subscribe to the Student / Teacher edition.  Otherwise, you'll end up paying for 2 subscriptions.  Also, if your current plan is annual prepaid or annual, paid monthly, you'll need to cancel in your 12th month of service to avoid paying penalty fees -- 50% of remaining months. Log-in to your Adobe account below. https://account.adobe.com/plans Scroll down to Contact Adobe button on the same page.  Ask the Customer Care agent if they will wa...

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Adobe Community Professional ,
Jan 06, 2020 Jan 06, 2020

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I've moved this from the poorly named Community Help forum (which is the forum for issues using the forums) to the Get Started forum so that proper help can be offered.

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Adobe Community Professional ,
Jan 06, 2020 Jan 06, 2020

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You will have to cancel one plan to purchase the other.  There may be a charge for canceling, depending upon your original plan contract.

new customer care.png

Type "agent" in the chat box to get a real person.

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Adobe Community Professional ,
Jan 06, 2020 Jan 06, 2020

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You have to cancel your current plan before you can subscribe to the Student / Teacher edition.  Otherwise, you'll end up paying for 2 subscriptions. 

 

Also, if your current plan is annual prepaid or annual, paid monthly, you'll need to cancel in your 12th month of service to avoid paying penalty fees -- 50% of remaining months.

 

Log-in to your Adobe account below.

https://account.adobe.com/plans

Scroll down to Contact Adobe button on the same page.  Ask the Customer Care agent if they will waive the early cancellation fees for you so you can get the educational discount rate.

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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