Urgent help

[Consular_Services3413]

I accidentally forgot to cancel my Creative Cloud All Apps 100GB subscription before it was charged. After realizing it, I canceled the subscription, and the cancellation was within 14 days of the charge date.

Will I be eligible for a refund in this case? I appreciate any help or guidance. Thank you!

[Jeffrey_A_Wright]

Consular_Services, thanks for posting your question about canceling your subscription to this public discussion forum. I can confirm that you did cancel your subscription successfully. Please see https://adobe.ly/4iaq3A8 for information on the fees that will be charged due to the timing of the cancellation. ^JW

[kglad]

you have to been within 7 days of the trial's end for a refund.  ie, 14 days from the trial's start.

otherwise, you can expect a penalty for early cancellation per @Jeffrey_A_Wright 's link, if you had an annual contract.

[Nancy OShea]

the cancellation was within 14 days of the charge date.

By Consular_Services3413

=============

The fee is applied after 14 days of download, unless you opted for the Monthly plan.

Click on screenshot.