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1

Urgent problem

New Here ,
Nov 03, 2024 Nov 03, 2024

Hello, I use adobe premiere rush edit video monthly package 33,99try. But today from my bank account at 15:19 taken 956,40try from adobe. I contacted iPhone support and they said how this can be possible because adobe didn’t even sent apple payment recipt. And told me to contact you immediately. If we can’t solve together they will open case for fraud. I am attaching my bank document and want my money back. I believe adobe is one of the most trustworthy company I couldn’t believe what happened

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Community Expert ,
Nov 04, 2024 Nov 04, 2024

that doesn't look like an adobe charge  it's probably the irish saggart scam.  contact your bank to report fraud.

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Community Expert ,
Nov 04, 2024 Nov 04, 2024

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from download and install">
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Adobe Employee ,
Nov 04, 2024 Nov 04, 2024
LATEST

Elis, I am sorry, but I don't see any active plans or memberships under the e-mail address you used to post to this public discussion forum. Please see https://adobe.ly/3NXZJfe for more information. ^JW

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