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Verwaltung des Abos nicht möglich

New Here ,
Aug 17, 2023 Aug 17, 2023

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Hallo zusammen

 

Ich habe vor Kurzem ein Photoshop Abo gekauft, kann aber seitdem nicht mehr meine Abos verwalten.

Stattdessen wird mir seit 2 Tagen diese Meldung gezeigt:

 

Screenshot 2023-08-17 182149.png

 

Hattet ihr sowas auch schonmal und wie lange kann es noch dauern, bis ich auf die Abo-Verwaltung wieder Zugriff habe?

 

Danke im Voraus

 

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Community Expert ,
Aug 17, 2023 Aug 17, 2023

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can you copy and paste that message.

 

------

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.



<"moved from using the community">

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Adobe Employee ,
Aug 17, 2023 Aug 17, 2023

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Hi there,

We're here to help. Could you translate the message(screenshot) you're getting in English? 

 

Regards,

Shivangi

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Community Expert ,
Aug 17, 2023 Aug 17, 2023

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LATEST

@B94 

 

do you have a teams or enterprise or education subscription?

 

to others:

 

that message translates to:

 

Management of this subscription will be possible shortly.
billing and payment
~ We have payment for your new one Get subscription. The administration of this Subscription will be possible shortly.

 

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