Vincular conta de estudante à minha conta pessoal.

[tide_nascimento]

Sou assinante do plano "Creative Cloud Todos os Apps, 100 GB" e recentemente precisei utilizar o pacote Substance 3D. Esse pacote não está disponível para meu plano, porém está disponível para estudantes e professores. Na condição de professor solicitei minha assinatura e nesse pedido foi solicitado o email da instituição onde trabalho, achei que esse plano seria vinculado a minha conta original, pois eu estava logado. Mas não, agora tenho 02 contas com 02 logins diferentes, existe alguma forma de vincular minha conta de professor com a minha conta pessoal?

[kglad]

yes, but you needed to change your current plan, and prep fot file/ portfolio/etc migration.

https://helpx.adobe.com/manage-account/using/change-plan.html

https://help.myportfolio.com/hc/en-us/articles/10872890414235-Migrating-Adobe-Portfolio-accounts-Ove...

https://helpx.adobe.com/enterprise/using/migrate-student-assets.html

[Anshul_Nautiyal]

Hi @tide_nascimento,

Thanks for reaching out.

At this time, Adobe does not support merging two separate Adobe accounts, even if both belong to the same user (e.g., personal and institutional/educator accounts). Each Adobe ID functions as an independent profile, with its own subscription plans, applications, storage, and associated assets.

To better assist you, could you please confirm what type of license is associated with your school account—whether it is an individual, Teams, or Enterprise plan?

Additionally, please share the email address associated with the Substance 3D subscription. This will allow me to verify the license type and guide you more accurately. Kindly send the email via private message for security purposes.

You can refer to the following document on how to send a personal message in the Adobe Community:
How to send a personal message

Looking forward to your response.

Regards,
^AN