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von creative cloud fotoabo auf creative cloud vollversion wechseln

New Here ,
Jan 22, 2023 Jan 22, 2023

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Hallo

Ich würde gerne wissen, wie es funktioniert vom Creative Cloud Fotoabo zum Creative Cloud Vollversion zu wechseln/upgraden

Ich habe jetzt das Fotoabo am Desktop und die vollversion von creative cloud im Web. Beides jedoch am selben Account. Wenn ich die Vollversion nun installiere und mich mit meinem Account anmelde kommt aber nur das Fotoabo.

Bitte helft mir schnell!!  

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Community Expert ,
Jan 22, 2023 Jan 22, 2023

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why do you have both?

 

if you want the full subscription (which includes ps and lr), why pay extra?  if there's no good reason, you can save money by cancelling the photography plan.

 

to fix this, you should contact adobe support. there are 3 ways to contact adobe; chat, phone and twitter:

chat:
use a browser that allows popups and cookies, and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

phone:
https://helpx.adobe.com/contact/phone.html

twitter:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-com...

 

<moved from cc services>

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