Von Monats- zu Jahresabo wechseln

[lea-andreeb60297019]

Hallo zusammen,

Vor kurzem habe ich ein Adobe-Abonnement gekauft, welche nun monatlich läuft. Jedoch möchte ich eine Rechnung, welche ich für ein Jahr bezahlen kann.

Ist dies noch möglich zu ändern?

[kglad · Accepted solution]

you would cancel your current subscription and start an annual subscription, Manage your Creative Cloud membership

[daring_Symphony3688]

So this did not work AT ALL. Now I cancelled my monthly subscription and cannot start an annual subscription.

Adobe is such an unsatisfying experience, really.

[kglad]

these are old posts and things have changed (recently).

contact adobe support. there are 2 ways to contact adobe support; chat and twitter (now x):

chat:
if you have or want to purchase a subscription, use a browser that allows popups and cookies
and click here, <Removed by Moderator>
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.