Want to cancel my plan, no "manage plan" button!

New Here ,
Feb 07, 2022 Feb 07, 2022

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Hi, I'm trying to cancel my adobe CC plan and according to this page https://helpx.adobe.com/manage-account/using/cancel-subscription.html

And there should be an "Manage plan" button but there is none.
There was another thread in this forum with a similar problem where the account was managed from an organisation but this is my own account so no one else have access to cancel but me. 

Thank you in advance!

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correct answers 1 Correct answer

Adobe Employee , Feb 07, 2022 Feb 07, 2022
Sarap, if the manage plan option is unavailable, then please begin a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen so a member of our support team can review the account and help you with the cancellation process.

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Adobe Employee ,
Feb 07, 2022 Feb 07, 2022

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Sarap, if the manage plan option is unavailable, then please begin a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen so a member of our support team can review the account and help you with the cancellation process.

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