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Want to cancel plan in Adobe Spark

New Here ,
Oct 10, 2020 Oct 10, 2020

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Never use just try once and now always asking about the plan, I try do delete my acc but said it cannot cancel my plan.

 

what can I do?

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Account management , Billing

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correct answers 1 Correct answer

Community Expert , Oct 10, 2020 Oct 10, 2020

To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-or Chat link https://helpx.adobe.com/contact/support.html

-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
.
Also: beware of answering anyone who

...

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Community Expert ,
Oct 10, 2020 Oct 10, 2020

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To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-or Chat link https://helpx.adobe.com/contact/support.html

-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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New Here ,
Oct 10, 2020 Oct 10, 2020

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Thanks I will do that

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