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Wanting to delete account but can't leave organization

Guest
Apr 30, 2021 Apr 30, 2021

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Hi

 

I am wanting to delete my account but I keep looping around the issue of an "organization" that I apparently can't leave because I am the only admin.

 

I can't log in to the Admin Console because it tells me I don't have access.

 

I only ever had an individual plan, it has ended and I just want to remove my account completely. Can anyone at adobe help me please, it is driving me crazy, the online chat does not let me start a conversation and tells me to contact the adminstrator.

 

I am really lost and there is no support email to be seen.

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Guest
Apr 30, 2021 Apr 30, 2021

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To clarify I have never knowingly created an "organization" I signed up as Photography plan user and now want to delete my account, but all avenues for support tell me I cannot get help and to contact my Admin. I do not know why?

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Community Expert ,
Apr 30, 2021 Apr 30, 2021

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Adobe does not do support by email

 

This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-That is Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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LEGEND ,
May 01, 2021 May 01, 2021

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Where did you sign up for the plan, please?

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New Here ,
May 01, 2021 May 01, 2021

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Where did you sign up for the plan, please?


By @Test Screen Name

 

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