Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


Wanting to delete account but can't leave organization

Guest
Apr 30, 2021 Apr 30, 2021

Copy link to clipboard

Copied

Hi

 

I am wanting to delete my account but I keep looping around the issue of an "organization" that I apparently can't leave because I am the only admin.

 

I can't log in to the Admin Console because it tells me I don't have access.

 

I only ever had an individual plan, it has ended and I just want to remove my account completely. Can anyone at adobe help me please, it is driving me crazy, the online chat does not let me start a conversation and tells me to contact the adminstrator.

 

I am really lost and there is no support email to be seen.

TOPICS
Account management

Views

65

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guest
Apr 30, 2021 Apr 30, 2021

Copy link to clipboard

Copied

To clarify I have never knowingly created an "organization" I signed up as Photography plan user and now want to delete my account, but all avenues for support tell me I cannot get help and to contact my Admin. I do not know why?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Apr 30, 2021 Apr 30, 2021

Copy link to clipboard

Copied

Adobe does not do support by email

 

This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-That is Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
May 01, 2021 May 01, 2021

Copy link to clipboard

Copied

Where did you sign up for the plan, please?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 01, 2021 May 01, 2021

Copy link to clipboard

Copied

LATEST
quote

Where did you sign up for the plan, please?


By @Test Screen Name

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines