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Warum wurde zum wiederholten Male die Mwst. berechnet

New Here ,
Jun 13, 2023 Jun 13, 2023

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Ich hatte das gleiche Problem schon im letzten Jahr. Es wird die Mwst. trotz angegeber Ust.-ID. berechnet.

Dies wurde im Nachgang, nach ewigen hin und her mit dem Support wieder korrigiert. Dieses Jahr nun schon wieder das gleiche!

Es reicht langsam

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Community Expert ,
Jun 13, 2023 Jun 13, 2023

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these are user forums.

 

=====================================

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

 

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

 

<moved from using the community>

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New Here ,
Jun 13, 2023 Jun 13, 2023

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the wohle support and community system is a big mess. There is currently no way to contact the adobe support. The Live-Chat is apparently discontinued. So i'm looking forward to get a refund for my paid tax. 

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Community Expert ,
Jun 13, 2023 Jun 13, 2023

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Chat works IF you have a compliant browser

 

Be sure to remain signed in with your Adobe ID before accessing the link below
Do be aware that Adobe's staffing is impacted by the Covid virus, so wait times are long
.
You MUST make sure that your browser does NOT block ads, scripts, or pop-ups
You MUST also allow 'cookies' in your web browser for the link to work
This will NOT work if you are using a VPN
.
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
or
Twitter tweet @AdobeCare
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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Community Expert ,
Jun 13, 2023 Jun 13, 2023

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LATEST

live chat is still live.

 

there are 2 ways to contact adobe; chat and twitter:

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-com...

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