We can’t verify your subscription status. We can’t reach the Adobe servers. This may be because you

[ooij70730443]

https://ibb.co/ysMrRyB

I have urgent work that needs to be done and this kept happening for days. Guess its high time to say GOod bye adobe F this, i felt stupid by paying to this s**

[kglad]

confirm that you can connect to the secure adobe servers by reading, http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

do you see both logos? if you can and still see a connection error try these steps, https://helpx.adobe.com/download-install/kb/common-network-connectivity-issues.html

if those all fail, white list the adobe network endpoints, https://helpx.adobe.com/enterprise/kb/network-endpoints.html

[ooij70730443]

Yes , i can see. and adobe still always ask for logins, and deny login (i can only login CC desktop app) for a good amount of time. i deleted OBM database file but to no avail. From what i see other posts there is no fix for the recurring logins, or is it solved ? 

[kglad]

did you try the 4 steps listed in the 2nd link?

[philippen49181314]

..What 4 steps???  Check that you have internet??  I think we've all done that.  The last one (White list) - what is that?  No one knows what to do with this.

[kglad]

contact adobe supply so the can do this for you.  there are 3 ways to contact adobe; chat, phone and twitter:

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

phone:
https://helpx.adobe.com/contact/phone.html

twitter:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-com...