Copy link to clipboard
Copied
so basically when i changed my premiere pr omember ship to photography club it says it cancelled it but i got charged for it anyway and i dont have any subscriptions active but im still being charged im wondering if i just dont pay will it stop charging me for no reason
( i did chat to a agent but im skeptical they actually stopped it )
Copy link to clipboard
Copied
Not paying does not make the bills go away, they keep adding up
-Log-in to your Adobe account and click this link https://account.adobe.com/plans to be sure it was cancelled
Copy link to clipboard
Copied
it's the same as any unsecured debt (eg, credit card debt).
anyway, you shouldn't owe anything if you changed plans. contact adobe support and rectify the problem.
there are 2 ways to contact adobe; chat and twitter:
chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.
twitter:
tweet @AdobeCare
p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-com...