What is that arnaque? HELP ME

New Here ,
Jun 02, 2022 Jun 02, 2022

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I took 1 months of pro adobe acrobat. When I tried to cancel my plan, they offered me a 6months Free for the adobe acrobat Pro, wich I accepted. Now I try to cancel the plan and the try to charge me 80$. HELP ME that totataly a steal. I would not pay that 80$. 

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Adobe Community Professional ,
Jun 02, 2022 Jun 02, 2022

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They offered you 6 months (6 months? That's really generous, it's usually 3.) free to persuade you to remain a customer. When you agreed to accept it, you also agreed to pay for a year's subscription (so 18 months total). There is a cancellation fee if you cancel the subscription before it ends. If you don't want to pay the fee, wait until the last month of the subscription and then cancel it.

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LEGEND ,
Jun 02, 2022 Jun 02, 2022

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That's the most generous offer I ever heard from Adobe... and still you're not happy...

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Adobe Community Professional ,
Jun 02, 2022 Jun 02, 2022

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so, this is the 2nd time you've been subjected to the cancellation fee and you're surprised there's a cancellation fee?

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