what to do about missing payment and suspended account

[T Erdem]

Due to financial difficulty, I stopped paying my monthly subscription bill in May. I can't use the apps now, my account has been suspended. I pay through my credit card and since my card balance is never enough they can't take anything. If I don't cancel my plan, would Adobe send an invoice for the following months? The last time they sent an invoice was in May and it was paid. I may have had access to my apps in June but I think from July, I couldn't access any apps. How do I cancel my plan when I'm not using the apps? They won't let me cancel it since the last payment had failed. 

[Anshul_Nautiyal]

Hi there,

I have reviewed and found a Creative Cloud individual subscription registered on the Adobe ID you used to post this query.

Please get in touch with the support team if you want to remove a license from your individual subscription contract. Click on the chat icon on the bottom right corner of this page: https://helpx.adobe.com/support.html.

Thank you.

Regards,

A.N

[kglad]

and you'll need to type "agent" in the chat field to bypass the bot.