what to do if you can't pay for a subscription?

[Аня23741544rpnq]

Hello! Tell me what to do if you can't pay for a subscription? The service does not accept the card. Will the subscription be canceled automatically or will the debt accumulate every month?

[Peru Bob]

Please go to Adobe Customer Service (make sure to sign in to your Adobe account first and allow popups on your browser):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

[Аня23741544rpnq]

Hello! Thanks it helped

[John T Smith]

YOU must cancel the subscription or it will continue to build up a balance AND it will auto-renew

To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-READ THIS https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html#cancel
-do be aware that cancelling early means paying 1/2 of the remaining subscription time as a fee
--this is cancelling AFTER the trial converts to paid and BEFORE the end of the subscription

[Аня23741544rpnq]

Привет! Спасибо, связался со службой поддержки

[Nancy OShea]

Is this related to the war in Ukraine?  If so, contact Adobe directly. 

Each situation is handled on a case-by-case basis.

CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

[Аня23741544rpnq]

Именно так( Я живу в России и Адоб больше не принимает мои карты для оплаты, это очень грустно