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Who can I contact for a refund?

New Here ,
Aug 18, 2022 Aug 18, 2022

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Had a 7 day trial - I cancelled the auto renew as soon as I noticed the renewal was pending on my bank account. Adobe q&a says if I cancel within 14 days I get a full refund. Do I need to request a refund or is it done automatically and if I need to request one how do I contact someone?? 

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Adobe Employee ,
Aug 18, 2022 Aug 18, 2022

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Hi there, 

 

The 14-day policy applies to the first month of purchase. If you wish to cancel your subscription, please find the following steps here: https://helpx.adobe.com/in/manage-account/using/cancel-subscription.html

 

Hope this helps! 

 

Thanks 

Kanika 

 

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