We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.
Copy link to clipboard
So I woke up this morning noticing an extra $2.00 CAD charge to my photography plan. Anyone know why?
This is a public forum, not the link to Adobe support-other users here can't help with an account problemBe sure to remain signed in with your Adobe ID before accessing the link below-you must also allow 'cookies' in your web browser for this to workhttps://helpx.adobe.com/contact/support.html-click the chat icon at the bottom right of the page to open a chat session-the chat icon looks like '3 dots inside a circle' at the lower right-type AGENT into the chat window to connect directly to a person rather than the AI.Also - beware of answering anyone who sends you a private messagehttps://community.adobe.com/t5/community-help/avoid-phishing-3-easy-ways-to-identify-adobe-staff/td-...
Did you check your invoice online?
Please log-in to your account below.https://account.adobe.com/plansIf you still need help, scroll down to Support on the same page and click on Contact Adobe.
================NOTE: The pandemic is effecting all sectors. There are fewer Adobe agents available and wait times are longer than normal.