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Why am I having issues logging in

New Here ,
Mar 16, 2021 Mar 16, 2021

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So I have had to create a new account as my last account was created through school I am going to log in to my new account on the creative cloud app a warning is saying I have been signed out and need to sign in but the warning sign only keeps coming up and I'm not sure what to do 

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Community Expert ,
Mar 17, 2021 Mar 17, 2021

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check your new account to verify your subscription is what you expect and to verify your adobe id, https://accounts.adobe.com

 

then sign out and then back in to your cc desktop application using the same adobe id used to verify your subscription: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

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