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Why am i paying?

New Here ,
Nov 21, 2023 Nov 21, 2023

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Hi. Idk why it takes money fro. My account i dont even know what this app is. Can someone help get a refund idk whats going on 

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Community Expert ,
Nov 21, 2023 Nov 21, 2023

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@Mohammed31055821mwno 

 

Users on this forum cannot see you account info and cannot assist with billing questions. This forum is answered mainly by volunteers who are not Adobe employees. You will need to contact Adobe Customer Care directly, as they are the only ones who can assist.

 

Try the link to auto-open the Chat:
https://helpx.adobe.com/contact.html?rghtup=autoOpen  
Type "agent"

If your browser blocks the Chat window, try the troubleshooting tips here:
https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703  

You can also send a post through X (formerly Twitter) to @AdobeCare.

Do not reply to PMs, which are likely to be scammers.

 

I've moved your post to Account, Payment, & Plan.

 

 

A second Community Expert will also reply and repeat everything I've said.


~ Jane

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Community Expert ,
Nov 21, 2023 Nov 21, 2023

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